Terms & Conditions - Ashley Chains
It is important that you read these Terms & Conditions carefully before placing your order as this constitutes the contract between us when you use our website in any way or buy goods from our website and you are agreeing to be bound by them.
We reserve the right to change the terms listed here. Should we do so, the terms on this website on the day you place your order are those which will apply to your order.
These terms and conditions are the contract between you and Ashley Chains - a trading division of English
Chain Company Limited(“us”, “we”, etc). By visiting or using Our Website,
you agree to be bound by them.
They protect your rights as well as ours.
We are : Ashley Chains - a trading division of English Chain Company Limited, registered in the
UK
Our company registration number is: 00427960
Our registered address is: Unit 1, Harleston Street, Sheffield S4 7QB, UK
Our trading address is: 13 Bedford Road, Petersfield, Hampshire GU32 3LJ, UK
You are: Anyone who uses Our Website.
Please read this agreement carefully and save it. If you do
not agree with it, you should leave Our Website immediately.
The terms and conditions:
1.
Definitions
In this agreement:
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“Carrier”
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means any person or business contracted by us to
carry Goods from us to you.
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“Consumer”
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means any individual who, in connection with
this agreement, is acting for a purpose which is outside his business.
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“Content”
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means any content in any form published on Our Website
by us or any third party with our consent.
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“Goods”
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means any of the goods we offer for sale on Our
Website, or, if the context requires, goods we sell to you.
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“Our Website”
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means any website of ours, and includes all web
pages controlled by us.
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"Post"
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means display, exhibit, publish, distribute,
transmit and/or disclose information, Content and/or other material on to Our
Website, and the phrases "Posted" and "Posting" shall be
interpreted accordingly.
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2.
Interpretation
In this agreement unless the context otherwise
requires:
2.1 a reference to a person is a reference to one or
more individuals, whether or not formally in a partnership, or to a corporation,
government body, or other association or organisation.
2.2.
these terms and conditions apply to all supplies
of Goods by us to any customer. They prevail over any terms proposed by you.
2.3.
any agreement by any party not to do or omit to
do something includes an obligation not to allow some other person to do or
omit to do that same thing;
2.4.
any obligation of any person arising from this
agreement may be performed by any other person;
2.5.
in this agreement references to a party include
references to a person to whom those rights and obligations are transferred or
passed as a result of a merger, division, reconstruction or other
re-organisation involving that party.
2.6.
the headings to the paragraphs and schedules (if
any) to this agreement do not affect the interpretation;
2.7.
a reference to an act or regulation includes new
law of substantially the same intent as that act or regulation.
2.8.
in any indemnity, a reference to costs or
expenses shall be construed as including the estimated cost of management time
of the indemnified party.
2.9.
these terms and conditions apply in any event to
you as a buyer or prospective buyer of our Goods and so far as the context
allows, to you as a visitor to Our Website.
2.10.
this agreement is made only in the English
language. If there is any conflict in meaning between the English language
version of this agreement and any version or translation of this agreement in
any other language, the English language version shall prevail.
3.
Our contract with you
3.1.
This agreement contains the entire agreement
between the parties and supersedes all previous agreements and understandings
between the parties.
3.2.
By placing an order through our site you warrant
that you are at least 18 years of age and are legally capable of entering into a
binding contract. In addition, that all
information you provide is complete, true and accurate.
3.3.
Each party acknowledges that, in entering into
this agreement, he does not rely on any representation, warranty, information
or document or other term not forming part of this agreement.
3.4.
If you use Our Website in any way and make an
order on behalf of another person you warrant that you have full authority to
do so and you accept personal responsibility for every act or omission by you.
3.5.
We do not guarantee that Goods advertised on Our
Website are available at all times. We may change these terms from time to
time. The terms that apply to you are those posted here on Our Website on the
day you order Goods.
3.6.
The price of Goods may be changed by us at any
time. We will never change a price so as to affect the price charged to you at
the time when you buy those Goods.
3.7.
If in future, you buy Goods from us under any
arrangement which does not involve your payment via Our Website; these terms
still apply so far as they can be applied.
3.8.
We do not sell the Goods in all
countries. We may refuse to deliver the Goods if you live in a country we do
not serve.
4.
Acceptance of your order
4.1.
Your order is placed as soon as
you click the ‘Submit’ button at the end of the checkout sequence.
4.2.
You will receive an order acknowledgement
by email from us confirming
details of your purchase and giving you an estimated date of despatch. our order is an offer to buy from us. Nothing
that we do or say will amount to any acceptance of that offer until we actually
dispatch the Goods to you. At any point up until then, we may decline to supply
the Goods.
4.3.
We will make every effort to comply with the
detail of the order, but if, due to circumstances beyond our control, we are
unable to meet all requirements, no claim can be made upon us.
4.4.
If we do not have all of the Goods you order in
stock or we are unable to accept your order for any reason, we will contact you
as soon as possible. In the event of
insufficient stock, we will offer you alternatives. If this happens you may:
4.4.1
accept the alternatives we offer;
4.4.2
cancel all or part of your order.
4.5.
Your order is accepted once we have received
full payment from you.
5.
Price and payment
5.1.
The Price is as set out in the order.
5.2.
It is possible that the price may have increased
from that posted on Our Website. If that happens, we will not dispatch the
Goods until you have confirmed that you wish to buy at the new price.
5.3.
Prices quoted on this website
are in Pounds Sterling and include UK value added tax (“VAT”).
5.4.
You must pay us the full price
of your order before we will send it to you.
5.5.
By using a credit/debit card to
pay for your order, you confirm that the credit card being used is yours or
that you are authorised to use it.
5.6.
All credit/debit card holders
are subject to validation checks and authorisation by the card issuer. Should the card issuer refuse to authorise the
payment we will be unable to process your order.
5.7.
We are not liable to inform you of a refusal and cannot be
held liable for the products not being delivered to you.
5.8.
If, by mistake, we have under-priced Goods, we
will not be liable to supply those Goods to you at the stated price, provided
that we notify you before we dispatch it to you.
5.9.
The price of the Goods does not include the
delivery charge which will be charged at the rates applicable at the date you
place your order and which will be displayed on a page of Our Website before we
ask you to pay.
5.10.
If we owe you money (for this or any other
reason), we will credit your credit or debit card as soon as is reasonably
practicable but in any event no later than 14 days from the
date when we accept that repayment is due.
6.
Security of your debit or credit card
We take care to make Our Website safe for you to
use.
6.1.
Card payments are not processed
through pages controlled by us. We use the online payment service provider
WorldPay who will encrypt your card or bank account details in a secure
environment.
6.2.
If you have asked us to process
your payment via the phone, we will write down your credit/debit card details before
shredding immediately after the payment has been accepted. We do not store your payment details.
7.
Cancellation and refunds
This and the following paragraph apply
if you buy as a consumer as defined in the Consumer Contracts (Information,
Cancellation and Additional Charges) Regulations 2013 (the “Regulations”). Provided
the Regulations apply to the transaction concerned, then the following terms
apply to the contract.
7.1.
We now inform you that technical information
relating to our Goods is not in this document but in our marketing material,
whether that is in the medium of Our Website or in hard copy.
7.2.
The following
rules apply to cancellation of your order:
7.2.1
Orders placed before 12 noon will be packed and
despatched to you that day. Once the
goods have been given to our carrier and left our premises we are unable to
recall them.
7.2.2
If you have ordered Goods, but not
received them, you may cancel your order without giving a reason, provided the
Goods have not left our premises. You will have no obligation and we will return
your money.
7.2.3
If you have ordered Goods, and received them,
you may cancel your order at any time within 14 days of the date you received
them. You must tell us that you wish to cancel by emailing us at sales@ashleychains.co.uk as
soon as possible or by completing the Cancellation Form at the end of this agreement.
We cannot accept any returns or orders if you have not notified us in advance.
7.2.4
We will return your money subject to the
following conditions:
7.2.4.1
we receive the Goods in a condition in which we
can re-sell them at full price, in new condition, with labels and packaging
intact.
7.2.4.2
you comply with our procedure for returns and
refunds. We recommend using a carrier or recorded delivery service for a return
as we cannot be liable for any goods sent by you. We cannot return your money
unless we know who sent them.
7.3.
The option to cancel your order is
not available:
7.3.1
Where chain has been cut specifically for your
order. Where this applies it is clearly
stated on all our individual product information. You must therefore be sure
that the chain is the correct type and size for your requirement.
7.3.2
If the Goods are mixed with other goods so that
we cannot identify or easily separate them.
7.4.
You are responsible for the cost
of returning the Goods. We have no obligation to refund to you, your cost of
re-packing and returning the Goods.
7.5.
If, after inspection, we deem the
goods are not faulty, have been used or are not in their original condition in
any way, you will not be refunded.
7.6.
If the above conditions have been
met we will return your money within 14 days by refunding the credit / debit
card used for the purchase
8.
Liability for subsequent defects
8.1.
Please examine the Goods
received from us immediately you receive them. If you do not tell us of any
defect or problem within 30 days of receipt of the unused Goods, we shall
assume that you have accepted them.
8.2.
The procedure to return the unused,
faulty Goods is as follows:
8.2.1
the Goods must be returned to us as soon as any
defect is discovered but not later than one month from receipt by you.
8.2.2
please follow the Returns procedure provided on
our website.
8.3.
We will return your money subject
to the following conditions:
8.3.1
we receive the Goods with labels and packaging
intact.
8.3.2
you comply with our returns procedure. We cannot
return your money unless we know who sent them.
8.3.3
you tell us clearly what is the fault you
complain of, when it first became apparent, and other information to enable us
to identify or reproduce it.
8.4.
If any defect is found, then we
shall:
8.4.1
repair or replace the Goods, or
8.4.2
refund the full cost you have paid including the
cost of returning the Goods.
9.
Delivery and pick up
9.1.
Our Delivery terms are given on our website.
9.2.
Goods are delivered in 2-3 working days from the
day you place an order to purchase the Goods.
9.3.
Deliveries will be made by Carrier or by Royal
Mail to the address stipulated in your order. You must ensure that someone is
present to accept the delivery.
9.4.
If we are not able to deliver your Goods within 2
working days of the date of your order, we shall notify you by e-mail to
arrange another date for delivery.
9.5.
If the Goods are not all available at the same
time for delivery we will contact you and either offer you an alternative date
of dispatch or the opportunity to cancel the order and place it again in the
future. We will not deliver the Goods in instalments.
9.6.
Goods are sent at our risk until signed for by you or by any
other person at the address you have given to us.
9.7.
All Goods must be signed for on delivery by an
adult aged 18 years or over. If no one of that age is at the address when the
delivery is attempted the Goods may be retained by the driver. When your Goods
arrive, it is important that you check immediately the condition and quantity.
If your Goods have been damaged in transit, you must refuse the delivery and immediately
contact us so that we may dispatch a replacement quickly and minimise your
inconvenience.
9.8.
Signing "Unchecked", "Not
Checked" or similar is not acceptable.
9.9.
With the exception of Goods being damaged in
transit, refusal of delivery will incur a minimum unauthorised return charge of
£15.
9.10.
Delivery days are an estimate only and cannot be
guaranteed. We are not liable to you for
any expense or inconvenience you incur on account of delayed delivery or
non-delivery.
9.11.
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9.12.
We are happy for you to collect Goods from our
premises provided you make an appointment in advance and payment has been
received into our bank, or a debit/credit card is given in payment before the
Goods are handed to you. A cheque on
arrival is not acceptable.
9.13.
If you pick up Goods from our premises then:
9.13.1
we will not be able to assist you in loading
heavy items;
9.13.2
Goods are at your risk from the moment they are
picked up by you or your Carrier from our premises;
9.13.3
you agree that you are responsible for
everything that happens after you take possession of the Goods, both on and off
our premises, including damage to property of any sort, belonging to any
person.
10.
Foreign taxes and duties
10.1.
If you are not in the UK, we have no knowledge
of, and no responsibility for, the laws in your country.
10.2.
You are responsible for purchasing Goods which
you are lawfully able to import and for the payment of import duties and taxes
of any kind levied in your country.
11.
Goods returned
These provisions apply if you buy from us as a
Business. The following rules apply to return the faulty Goods:
11.1.
We do not accept returns unless there was a
defect in the Goods at the time of purchase, or we have agreed in
correspondence that you may return them.
11.2.
The Goods must be returned to us as soon as any
defect is discovered but not later than 14 days.
11.3.
So far as possible, Goods should be returned:
11.3.1
with both Goods and all packaging as far as
possible in their original condition;
11.3.2
securely wrapped;
11.3.3
including our delivery slip;
11.3.4
at your risk and cost.
11.4.
You must tell us by email message to sales@ashleychains.co.uk that
you would like to return Goods, specifying exactly what Goods and when purchased,
and giving full details of the defect or other reason for return. We will then issue a returns note. If you send Goods to us without a returns
note, we may not be able to identify sufficient details to enable us to attend
to your complaint.
11.5.
In returning faulty Goods please enclose with it
a note clearly stating the fault.
11.6.
If we agree that the Goods are faulty, we will:
11.6.1
refund the cost of return carriage;
11.6.2
repair or replace the Goods as we choose.
11.7.
If we repair or replace the Goods, you have no additional
claim against us either under this agreement or by statute or common law, in
respect of the defect.
12.
Disclaimers
12.1.
The law differs from one country to
another. This paragraph applies to sales throughout the EU.
12.2.
All implied
conditions, warranties and terms are excluded from this agreement. If in any
jurisdiction an implied condition, warrant or term cannot be excluded, then
this sub paragraph shall be deemed to be reduced in effect, only to the extent
necessary to release that specific condition, warranty or term.
12.3.
We make no representation or
warranty for:
12.3.1
any implied warranty or condition as to
merchantability or fitness of the Goods for a particular purpose;
12.3.2 the
adequacy or appropriateness of the Goods for your purpose.
12.4.
We claim no expert knowledge in any
subject. We disclaim any obligation or liability to you arising directly or
indirectly from information you take from Our Website.
12.5.
You agree that in any circumstances
when we may become liable to you, the limit of our liability is the amount you
have paid us in the immediately preceding 12 month period for the Goods
concerned.
12.6.
We shall
not be liable to you for any loss or expense which is:
12.6.1
indirect or consequential loss; or
12.6.2
economic loss or other loss of turnover,
profits, business or goodwill, even if such loss was reasonably foreseeable or
we knew you might incur it.
12.7.
This paragraph (and any other
paragraph which excludes or restricts our liability) applies to our directors,
officers, employees, subcontractors, agents and affiliated companies (who may
enforce this provision under the Contracts (Rights of Third
Parties) Act 1999 / Contracts (Rights of Third Parties) (Scotland) Act 2017, as well as to us.
12.8.
If you become aware of any breach
of any term of this agreement by any person, please tell us by writing to us at
Ashley Chains, 13 Bedford Road, Petersfield, Hampshire GU32 3LJ. We welcome your input but reserve the right to
our own judgement.
12.9.
Nothing in this agreement excludes liability for
a party's fraud.
13.
Your account with us
13.1.
You agree that you have provided, and will
continue to provide accurate, up to date and complete information about
yourself. We need this information to provide you with the Goods.
13.2.
If you use Our Website, you are responsible for
maintaining the confidentiality of your account and password and for preventing
any unauthorised person from using your account.
13.3.
You agree to accept responsibility for all
activities that occur under your account or password. You should tell us
immediately if you believe some person has accessed your account without your
authority and also log in to your account and change your password.
14.
Restrictions on what you may Post to Our Website
You agree that you will not use or allow anyone else
to use Our Website to Post Content which is or may:
14.1.
be malicious or defamatory;
14.2.
consist in commercial audio, video or music
files;
14.3.
be illegal, obscene, offensive, threatening or
violent;
14.4.
be sexually explicit or pornographic;
14.5.
be likely to deceive any person or be used to
impersonate any person, or to misrepresent your identity, age or affiliation
with any person;
14.6.
give the impression that it emanates from us or
that you are connected with us or that we have endorsed you or your business;
14.7.
solicit passwords or personal information from
anyone;
14.8.
be used to sell any goods or services or for any
other commercial use;
14.9.
include anything other than words (i.e. you will
not include any symbols or photographs) except for a photograph of yourself in
your profile in such place as we designate;
14.10.
link to any of the material specified above, in
this paragraph.
14.11.
send age-inappropriate communications or Content
to anyone under the age of 18.
15.
Your Posting: restricted content
In connection with the restrictions set out below,
we may refuse or edit or remove a Posting which does not comply with these
terms.
In addition to the restrictions set out above, a
Posting must not contain:
15.1.
hyperlinks, other than those specifically
authorised by us;
15.2.
keywords or words repeated, which are irrelevant
to the Content Posted.
15.3.
the name, logo or trademark of any organisation
other than yours.
15.4.
inaccurate, false, or misleading information.
16.
How we handle your Content
16.1.
Our Privacy Policy is strong and precise. It
complies fully with current UK law incorporating the General Data Protection
Regulation (GDPR).
16.2.
If you Post Content to any public area of Our
Website it becomes available in the public domain. We have no control who sees
it or what anyone does with it.
16.3.
Even if access to your text is behind a user
registration it remains effectively in the public domain because someone has
only to register and log in, to access it. You should therefore avoid Posting
unnecessary confidential information.
16.4.
Posting content of any sort does not change your
ownership of the copyright in it. We have no claim over it and we will not
protect your rights for you.
16.5.
You understand that you are personally
responsible for your breach of someone else’s intellectual property rights,
defamation, or any law, which may occur as a result of any Content having been
Posted by you.
16.6.
You accept all risk and responsibility for
determining whether any Content is in the public domain and not confidential.
16.7.
Please notify us of any security breach or
unauthorised use of your account.
17.
Removal of offensive Content
17.1.
For the avoidance of doubt, this paragraph is
addressed to any person who comes on Our Website for any purpose.
17.2.
We are under no obligation to monitor or record
the activity of any customer for any purpose, nor do we assume any
responsibility to monitor or police Internet-related activities. However, we
may do so without notice to you and without giving you a reason.
17.3.
If you are offended by any Content, the
following procedure applies:
17.3.1
Your claim or complaint must be submitted to us in
writing – by post or by email.
17.3.2
we shall remove the offending Content as soon as
we are reasonably able;
17.3.3
after we receive notice of a claim or complaint,
we shall investigate so far as we alone decide;
17.4.
We may re-instate the Content about which you
have complained or not.
17.5.
In respect of any complaint made by you or any
person on your behalf, you now irrevocably grant to us a licence to publish the
complaint and all ensuing correspondence and communication, without limit.
17.6.
You now agree that if any complaint is made by
you frivolously or vexatiously you will repay us the cost of our investigation
including legal fees, if any.
18.
Security of Our Website
If you violate Our Website we shall take legal
action against you.
You now agree that you will not, and will not allow
any other person to:
18.1.
modify, copy, or cause damage or unintended
effect to any portion of Our Website, or any software used within it.
18.2.
link to Our Website in any way that would cause
the appearance or presentation of the site to be different from what would be
seen by a user who accessed the site by typing the URL into a standard browser;
18.3.
download any part of Our Website, without our
express written consent;
18.4.
collect or use any product listings, descriptions,
or prices;
18.5.
collect or use any information obtained from or
about Our Website or the Content except as intended by this agreement;
18.6.
aggregate, copy or duplicate in any manner any
of the Content or information available from Our Website, other than as
permitted by this agreement or as is reasonably necessary for your use of Our
Website;
18.7.
share with a third party any login credentials
to Our Website.
18.8.
Despite the above terms, we now grant a licence
to you to:
18.8.1
create a hyperlink to Our Website for the purpose
of promoting an interest common to both of us. You can do this without specific
permission. This licence is conditional upon your not portraying us or any
product or service in a false, misleading, derogatory, or otherwise offensive
manner. You may not use any logo or other proprietary graphic or trademark of
ours as part of the link without our express written consent.
18.8.2
you may copy the text of any page for your
personal use in connection with the purpose of Our Website.
19.
Indemnity
You agree to indemnify, defend and hold us, our
directors, employees and suppliers, harmless immediately on demand from and against
all claims, liability, damages, losses, costs, and expenses, including
reasonable legal fees, arising directly or indirectly from:
19.1.
your failure to comply with the law of any
country;
19.2.
your breach of this agreement;
19.3.
any act, neglect or default by any agent,
employee, licensee or customer of yours;
19.4.
a contractual claim arising from your use of the
Goods;
19.5.
a breach of the intellectual property rights of
any person.
20.
Intellectual Property
20.1.
We will defend the intellectual property rights
in connection with our Goods and Our Website, including copyright in the
Content whether provided by us or by any other content provider (including
copyright in: text, graphics, logos, icons, images, audio clips, digital
downloads, data, and software).
20.2.
Except as set out below, you may not copy,
modify, publish, transmit, transfer or sell, reproduce, create derivative works
from, distribute, perform, display, or in any way exploit any of the Content,
in whole or in part.
20.3.
You may not use our name or logos or trademarks
or any other Content on any website of yours or that of any other person.
20.4.
Subject to the other terms of this agreement,
you may download or copy Content only for your own personal use, provided that
you maintain all copyright and other notices contained in it. You may not store
electronically any significant portion of any Content.
21.
Dispute resolution
In this paragraph the term “ADR Provider” means
an approved body under the Alternative Dispute Resolution for Consumer Dispute
Regulations 2015.
The following terms apply in the event of a dispute
between the parties:
21.1.
If you are not happy with our services or have any complaint then you must tell us by email message to sales@ashleychains.co.uk or in writing to Ashley Chains, 13 Bedford Road, Petersfield, Hampshire GU32 3LJ, UK.
21.2.
If a dispute is not settled as set out above, we
hope you will agree to attempt to resolve it by engaging in good faith with us
in a process of mediation or arbitration.
21.3.
We can propose an ADR Provider or will listen to
your proposal. If you are in any way concerned, you should read the regulations
at: http://ec.europa.eu/consumers/odr/.
22.
Miscellaneous matters
22.1.
When we communicate with you we do so by email. You
agree that email communications are contractually binding in the same way as
properly signed and dated paper sent by post.
22.2.
Where we provide goods or services without
specific charge to you, then it/they is/are deemed to be provided free of
charge, and not to be associated with any other Goods for which a charge is
made. Accordingly, there is neither contractual nor other obligation upon us in
respect of those goods or that service.
22.3.
Sometimes events occur which are completely out
of our control and we cannot be held legally responsible if they affect your
order e.g. strikes, bad weather affecting road transport, power failures,
IT/Technical problems, fire, floods.
22.4.
All products will be at your risk from the time
of delivery. Ownership will be passed to
you once we have received full payment and the Goods have been dispatched.
22.5.
If any term or provision of this agreement is at
any time held by any jurisdiction to be void, invalid or unenforceable, then it
shall be treated as changed or reduced, only to the extent minimally necessary
to bring it within the laws of that jurisdiction and to prevent it from being void
and it shall be binding in that changed or reduced form. Subject to that, each
provision shall be interpreted as severable and shall not in any way affect any
other of these terms.
22.6.
The rights and obligations of the parties set
out in this agreement shall pass to any permitted successor in title.
22.7.
No failure or delay by any party to exercise any
right, power or remedy will operate as a waiver of it nor indicate any
intention to reduce that or any other right in the future.
22.8.
Any communication to be served on either party
by the other shall be delivered by hand or sent by first class post or recorded
delivery.
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It shall be deemed to have been delivered:
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if delivered by
hand: on the day of delivery;
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if sent by post to
the correct address: within 72 hours of posting;
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22.9.
This agreement does not give any right to any
third party under the Contracts (Rights of Third Parties) Act 1999 / Contracts
(Rights of Third Parties) (Scotland) Act 2017 or otherwise.
22.10.
Neither party shall be liable for any failure or
delay in performance of this agreement which is caused by circumstances beyond his
reasonable control.
22.11.
In the event of any conflict between any term of
this agreement and the provisions of the articles of a limited company or any
comparable document intended to regulate any other corporate or collective
body, then the terms of this agreement shall prevail.
22.12.
The validity, construction and performance of
this agreement shall be governed by the laws of England and Wales / Scotland /
Northern Ireland and you agree that any dispute arising from it
shall be litigated only in that country.
23.
Notice of right of cancellation: Right to Cancel
Information
about your statutory right to cancel
Your right to
cancel
Under the Consumer Contracts
(Information, Cancellation and Additional Charges) Regulations 2013, you have
the right to cancel this contract within 14 days without giving any reason.
The cancellation period will
expire 14 days after the contract was made. That means you can cancel before
you have downloaded the product or we have delivered it to you.
How to cancel
To
meet the cancellation deadline, it is enough for you to send your communication
concerning your exercise of the right to cancel before the cancellation period
has expired.
To
exercise the right to cancel, you must inform us of your decision to cancel
this contract by a clear statement, sent to us by post (Ashley Chains, 13 Bedford Road, Petersfield, Hampshire, GU32 3LJ, UK) or e-mail on sales@ashleychains.co.uk
Please include the following details:-
I/We hereby give notice that
I/we cancel my/our contract of sale with the following details:
Order Number:
Ordered on:
Customer name:
Address:
Signature:
Date:
Updated 23/05/18